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A.
Yes. Dealer Alert is written in the same programming language as the other
programs on your ADP system. In most cases, you do not need to buy any hardware
to use Dealer Alert. Q. How much does Dealer Alert cost? A. While we do not publish
prices on our website, a typical installation is well under $10,000.00 and
smaller dealerships are less then $5,000.00 A.
Absolutely. Dealer Alert
has been tested to be sure you alerts are easy to read using all the major mail
programs like AOL, Yahoo, Hotmail, etc. A. Receiving alerts via Internet email has 4 advantages.
Q. What about security? I don't want just anyone receiving alerts. A.
Neither do we. That's why
we based the alert security on your already existing ADP settings. In a
nutshell, parts managers can only get parts alerts, service managers can only
get service alerts, etc. Also, when you remove a
user from your ADP system, alerts are no longer sent to that user. Q. How do I configure Dealer Alert? A. At installation time, a typical dealership will have its controller place each key employee into one or more groups based on job function. The groups determine a starting point of who gets which alerts. Groups make setup quick & easy. Alerts can begin to flow as soon as employees are assigned. Dealer Alert ships pre-configured
to check for a variety of dealership anomalies using industry standard
parameters. For example, out of the box, Dealer Alert will begin to check for
parts GP percentages below 15%, but you can easily change this to any number you
wish. Further, each manager can set their own alert parameters. Bill may want to
see all credit releases, while Frank may only want to see the over 90's. A.
Most installations can be done on the
same day you contactus. Installation takes about 20 minutes, and your
first alerts come immediately after that. Q. How many alerts will I get? I don't want to get clobbered with information. A. There is such a thing as
information overload. We take great pains to ensure that you do not receive the
same alert more than once, (although some alerts bear repeating once a week
until the problem is fixed... "Unpaid warranty", for example.)
Using reasonable parameters in your alerts will keep you from filling your
inbox. Q. What if I want a custom alert? A.
DealerScope releases new
alerts periodically, but there may be times when you need something completely
custom. We can provide custom programmed alerts upon request. Q. What about support? A. Phone support is provided
Monday through Friday from 8AM - 5PM Eastern Time. Q. How do I know Dealer Alert is for me? Can I try it first? A.
We offer a no-risk 7-day trial of
Dealer Alert. Visit the "Test Drive" page to get started! Q. What are the system requirements? A. Most modern ADP business systems will run Dealer Alert. Additionally you will need an Internet connection. Q. Will Dealer Alert work with other Dealer business systems? A. Currently we are investigating plans to expand Dealer Alert to Reynolds & Reynolds & other platforms.
© 2004
DealerScope Software, LLC All rights reserved
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